1. Using PrepNMC
These Terms of Service govern your use of PrepNMC across the website, mobile app, and related support channels. By creating an account, accessing the platform, or using any PrepNMC feature, you agree to these terms.
PrepNMC is an independent educational study platform for nursing and midwifery learners. It is not the Nursing and Midwifery Council of Nigeria, a school portal, or a substitute for official institutional or regulatory guidance.
2. Accounts and access
You are responsible for the accuracy of the information you provide when creating or updating your account. Your login credentials are personal to you, and you must keep them secure.
You may not share your password, transfer paid access informally, impersonate another learner, or bypass device or access controls. If you change phones or need help restoring access, use the official support routes so the account can be reviewed safely.
3. Subscriptions, billing, and premium access
Some PrepNMC features may require an active paid subscription or other verified entitlement. Premium access starts only after the relevant provider confirms payment or subscription status.
Billing, renewals, and cancellations depend on the provider or store used at checkout and the rules that apply there. If payment status is delayed or unclear, use the restore or support options before attempting another purchase.
Outside the Readiness Guarantee described in section 4, refunds follow the rules of the provider or store you paid through.
4. Readiness Guarantee
If you reach a Readiness Score of 70% or higher, sit the NMCN council exam, and do not pass, we will refund what you paid for your PrepNMC subscription. This is a commitment we make in addition to your rights under the store or payment provider you used.
The Readiness Score is calculated from the questions you answer in the app: how accurate you are, and how widely you have practised across subjects. It is shown in the app so you can see it before you sit the exam.
To qualify, all of the following must be true at the time you sat the exam:
- Your Readiness Score was 70% or higher.
- You held a paid subscription for at least three months.
- You had answered enough questions across enough subjects to show genuine preparation. The current minimums are shown on the claim page.
- You sat the NMCN council exam and did not pass.
5. Making a Readiness Guarantee claim
Submit a claim within 60 days of your result being published, using the claim page while signed in to the account that holds the subscription. You will need to provide your official NMCN result and the date you sat the exam.
We review each claim manually and will tell you the outcome by email. If your claim is approved and you paid on the web, we refund to the original payment method. If you subscribed through Google Play or the App Store, those refunds are controlled by the store rather than by us, so we settle approved claims by bank transfer instead — we will ask for your account details at that point.
One claim may be made per learner per exam sitting. We may decline a claim where the result cannot be verified, where the account shows practice that is automated or shared between people, or where the subscription was already refunded or charged back.
6. Acceptable use
You may use PrepNMC only for lawful, personal, educational use. You may not misuse the platform in a way that harms other learners, the question bank, or our systems.
- Do not copy, scrape, resell, or redistribute PrepNMC questions, explanations, mock content, branding, or study materials without permission.
- Do not manipulate scores, leaderboards, competitions, referrals, or support flows.
- Do not upload or share content that is abusive, misleading, fraudulent, malicious, or designed to interfere with the service.
- Do not attempt to reverse-engineer, disrupt, or bypass technical restrictions or security controls.
7. Content, study tools, and limitations
PrepNMC provides practice questions, revision support, progress feedback, and related learning tools to help you prepare more effectively. While we work to keep content useful and current, we do not guarantee that every explanation, update, or notice will be complete, uninterrupted, or error-free at all times.
Any time-sensitive information relating to schools, exams, admissions, schedules, or regulatory action should be confirmed with the official source before you rely on it. Using PrepNMC does not guarantee exam success, admission, promotion, or any professional outcome; the Readiness Guarantee in section 4 is a refund commitment if you do not pass, not a promise that you will.
8. Competitions, rankings, and public-facing features
If you join weekly quizzes, shared quiz flows, rankings, or similar community-facing features, certain limited profile details such as your display name, username, score, avatar, or rank may be shown within those features as part of the normal product experience.
We may remove content, reset scores, limit access, or disqualify entries where we reasonably believe there has been abuse, impersonation, manipulation, or conduct that undermines fair participation.
9. Suspension, termination, and account deletion
We may suspend or restrict access if we reasonably believe an account is being used fraudulently, shared improperly, used to abuse support systems, or operated in breach of these terms.
You may request deletion of your account through the public Delete Account page. Some account closures may require identity verification or a short review where there are active subscriptions, unresolved disputes, or security concerns.
10. Disclaimer and limitation of liability
PrepNMC is provided on an as-available basis. To the fullest extent permitted by law, we do not make warranties that the platform will always be uninterrupted, error-free, or suitable for every learner's personal circumstances.
To the fullest extent permitted by law, PrepNMC will not be liable for indirect, incidental, special, or consequential losses arising from your use of the service, including decisions made solely on the basis of study content, notices, or temporary service interruptions.
Nothing in this section limits the Readiness Guarantee in section 4. Where a claim meets the conditions set out there, we will honour it.
11. Changes to these terms and contact details
We may revise these terms as the product, payment flows, or support processes evolve. When we do, we will update the effective date on this page. Continued use of PrepNMC after an updated version becomes effective means you accept the revised terms.
For support or questions about these terms, contact cesiumresources@gmail.com.